Project interview C+P Möbelsysteme GmbH & Co. KG

C + P Möbelsysteme is one of the leading furniture manufacturers in Europe. C + P stands for quality and competence through continuous innovation, constant investments and market-driven products. Founded in 1925, the company employs 700 people at three locations in Germany and Poland.

Optimization measures including:

Price improvements in all major product groups of C + P
Optimization and standardization of payment terms
Qualification of employees and ensuring the sustainability of the savings achieved

Interview with Uwe Hainbach, Managing Director C + P Möbelsysteme GmbH & Co. KG.

Were you skeptical or rather open-minded at the beginning of the project?
Uwe Hainbach: At the beginning of the project I was curious. On the one hand, I was interested in where we stand with our purchasing. On the other hand, I was interested in the know-how that would be conveyed. In particular through the qualification of employees.

Efe Duran Sarikaya

CEO
Director Furniture industry

P +49 211 875 453 23

What were the biggest challenges at the beginning of the project?

Uwe Hainbach: On the one hand, it was necessary to convince our employees of the project, which was quickly achieved. It quickly became clear to the employees that they would not be screened, but individually supported and relieved. The other major challenge was to create a clear data basis. Therefore one must know that we develop many customized special solutions. For example, it is not uncommon for us to order only one-off quantities of a product.

How far has the optimization project affected your supply security and the quality of your products?

Uwe Hainbach: There were no interferences.

To what extent does the optimization have a lasting effect on your day-to-day business?

Uwe Hainbach: The sustainability consists, for example, in the fact that our buyers were included in the negotiations. Due to this, they trained for e.g. argumentation chains in the procurement of purchased parts that are not always in the focus of the purchasing department. This still helps them in their day-to-day business. Our employees have also gained negotiating security in such procurement tasks.

How would you describe the operating principles of the Kloepfel project team?

Uwe Hainbach: In a spirit of partnership, very systematic, purposeful/result-oriented and transparent. I would like to say a few words on the last point. Due to the transparent weekly reporting and the open communication every step of the Kloepfel team was comprehensible for us; in the end we had full control.

Joint project success is also always person-dependent. We are talking about being temporary colleagues in the projects. How was your feeling?

Uwe Hainbach: The team was very pleasant on a human level and found itself in the company in a spirit of partnership. They quickly developed a sense of what was feasible in negotiations and savings and where the limits lay.

Some suppliers had to get used to seeing new Kloepfel faces at the negotiating table in addition to the familiar contact persons of our company. How have you experienced these situations and what were the reactions from the suppliers?

Uwe Hainbach: The suppliers were not frightened away and accepted the optimization project in a sporty way.

What is your conclusion after the end of the project?

Uwe Hainbach: Our complete procurement was professionally combed through, whereby significant savings were widely achieved. I can recommend Kloepfel Consulting at any time.

Thank you very much for the interview!

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